Shipping policy

Skrim Watercolors’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days

We do not shipp during holidays or weekends, delays can occur during high volume order times.

 

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Depending on your location Shipping time and services can differ.

Free Shipping is guaranted for every order above 40€.

 

We only shipp with DHL services.

 


Customs, duties, and taxes

Skrim Watercolors is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

 Skrim Waterolors is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.


Returns Policy

Shippment of returns have to be payed by the buyer. Returns are only accepted when the shippment has been delivered to us succesfully.


For more information, email support (info@skrim-watercolors.com).